Hallmarking - Silver Ornate

This policy explains how Silver Ornate(www.silverornate.co.uk) uses and protects your personal information when you shop for our silver articles. We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR).

1. ⚙️ What Data We Collect and Why

We only collect data necessary to run our shop and process your order.

Data We Collect	Why We Collect It
Contact & Identity: Name, address, email, phone number.	To process your order, ship your silver articles, and communicate order updates.
Financial: Details of your purchase and payment method (handled securely by Stripe/PayPal).	To complete the transaction and prevent fraud. We do not store full credit card details.
Website Use: IP address, pages viewed, how you navigate the site.	To secure the site, fix problems, and improve your shopping experience.
Marketing: Your email address (if you sign up).	To send you occasional emails about new silver products or sales (only if you consent).

2. 🤝 Who We Share Data With

We only share your data with trusted partners who help us deliver your order:

Payment Processors (e.g., Stripe): To handle your payment securely.
Delivery Companies (e.g., Royal Mail): To ship the silver items to your address.
Website Hosts: To keep the online shop running.

We never sell your data to marketing companies.

3. 🍪 Cookies

Our website uses small files called ‘cookies’ to make the shopping basket work and to see how people use our site.

We use essential cookies for the site to function (e.g., keeping items in your cart).
We ask for your consent for non-essential cookies (like those for analytics).

You can control cookies through your browser settings.

4. 🔒 How Long We Keep Your Data

We keep your data only for as long as is necessary to:

Complete your purchase and handle any returns.
Meet legal or accounting requirements (usually [e.g., 6 years]).

5. 👑 Your Data Rights (UK GDPR)

Under UK law, you have the right to:

Access: Ask for a copy of the data we hold about you.
Correct: Ask us to fix any mistakes in your data.
Delete: Ask us to delete your data (the ‘right to be forgotten’).
Object: Stop us from using your data for direct marketing.

Data We Collect

Why We Collect It

Contact & Identity: Name, address, email, phone number.

To process your order, ship your silver articles, and communicate order updates.

Financial: Details of your purchase and payment method (handled securely by Stripe/PayPal).

To complete the transaction and prevent fraud. We do not store full credit card details.

Website Use: IP address, pages viewed, how you navigate the site.

To secure the site, fix problems, and improve your shopping experience.

Marketing: Your email address (if you sign up).

To send you occasional emails about new silver products or sales (only if you consent).

Payment Processors (e.g., Stripe): To handle your payment securely.

Delivery Companies (e.g., Royal Mail): To ship the silver items to your address.

Website Hosts: To keep the online shop running.

We never sell your data to marketing companies.

We use essential cookies for the site to function (e.g., keeping items in your cart).

We ask for your consent for non-essential cookies (like those for analytics).

You can control cookies through your browser settings.

Complete your purchase and handle any returns.

Meet legal or accounting requirements (usually [e.g., 6 years]).

5. 👑 Your Data Rights (UK GDPR)

Access: Ask for a copy of the data we hold about you.

Correct: Ask us to fix any mistakes in your data.

Delete: Ask us to delete your data (the ‘right to be forgotten’).

Object: Stop us from using your data for direct marketing.